RefRo Support
Imports, sources, mood boards, presentations, and exports all begin with the project context.
Email support
Show me where the research flow broke.
Email support at brandon@brandonptdavis.com. Replies usually arrive within three business days.
Your Mac
Mac model and macOS version.
The action
Importing, organizing, building a mood board, presenting, syncing, or exporting.
The result
What happened and what you expected. Screenshots help when private research is removed.
Importing images
Add images from Finder, supported browsers, the system photo picker, or the open panel. Some websites limit the information included in a drag or share, so missing source details can always be added manually.
iCloud
When iCloud sync is enabled, RefRo uses the Apple Account signed in on your Mac. RefRo does not operate a separate account system or research-library server.
Presentations and export
RefRo can prepare mood boards, reference cards, image pages, PDFs, Keynote files, PNG pages, and flattened PSD exports. The best format depends on what the next collaborator needs.